Frances Lea
Frances is a Learning & Development Professional with over 12 years experience. Her degrees in Sociology and Adult Education create a solid foundation of social and learning theory to draw from when creating and implementing learning programs of all kinds. Frances brings both her high-level strategic thinking and her practical results-focused approach to each project she undertakes, enabling her to turn big ideas in practical actions that really work.
With an affinity for technology and a desire to remain on the leading edge, Frances has always sought out opportunities to apply learning in new and innovative ways. Examples of this approach include her successful implementation of learning into the call centre and tech support arenas where numerous projects resulted in turning these cost-centres into profit-centres, and her current interest in the creation of sustainable impact through the combination of learning and coaching.
Frances is an accomplished communicator and facilitator in online, offline, in-person and virtual environments alike, and successfully incorporates story-telling and visuals to bring her ideas to life. This key skill has enabled her to be both an internal leader and a talented consultant for the organizations in which she becomes engaged, and allows her to connect systems, processes and people in order to reach and exceed business goals.
